How To Fix /SCMTMS/TCC_HL_MSG839 - Rate not found for line &1, rate &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_HL_MSG -

• Message number: 839

• Message text: Rate not found for line &1, rate &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_HL_MSG839 - Rate not found for line &1, rate &2 ?

  The SAP error message /SCMTMS/TCC_HL_MSG839 Rate not found for line &1, rate &2 typically occurs in the context of SAP Transportation Management (TM) when the system is unable to find a valid rate for a specific transportation line item. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  
  Missing Rate Configuration: The most common cause is that the rate for the specified transportation lane or service is not configured in the system. This could be due to missing entries in the rate tables.
  
  
  Incorrect Rate Determination: The system may not be able to determine the correct rate due to incorrect or incomplete configuration in the rate determination process.
  
  
  Inactive Rate Records: The rate records might exist but could be inactive or not applicable for the specific conditions of the transportation line.
  
  
  Data Inconsistencies: There may be inconsistencies in the master data, such as incorrect transportation lanes, service providers, or other related data.
  
  
  Date Validity: The rate might not be valid for the date of the transportation request. Rates can be time-sensitive, and if the request falls outside the valid date range, the system will not find a matching rate.
  
  
  Solutions:
  
  
  Check Rate Configuration: Verify that the rates are correctly configured in the system. This includes checking the rate tables and ensuring that the necessary entries exist for the transportation lane and service.
  
  
  Review Rate Determination Settings: Ensure that the rate determination process is correctly set up. This includes checking the condition records and ensuring that the correct criteria are being used for rate determination.
  
  
  Activate Inactive Rates: If the rates exist but are inactive, consider activating them if they are still relevant.
  
  
  Validate Master Data: Check the master data related to the transportation line, including transportation lanes, service providers, and any other relevant data to ensure they are correctly set up.
  
  
  Check Date Validity: Ensure that the rate is valid for the date of the transportation request. If necessary, update the rate records to include the correct date ranges.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on rate configuration and determination in SAP TM.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/TC for rate configuration or /SCMTMS/PR for rate determination settings.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error message.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.