How To Fix /SCMTMS/TCC_HL_MSG838 - Look-ahead for quantity &1 does not have matching item on scale &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_HL_MSG -

• Message number: 838

• Message text: Look-ahead for quantity &1 does not have matching item on scale &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_HL_MSG838 - Look-ahead for quantity &1 does not have matching item on scale &2 ?

  The SAP error message /SCMTMS/TCC_HL_MSG838 indicates that there is a mismatch between the look-ahead quantity and the items on the scale in the Transportation Management System (TMS). This typically occurs during the planning or execution of transportation processes when the system is trying to match the quantities of items to be transported with the available capacity on a transport scale.
  Cause:
  
  Mismatch in Quantities: The look-ahead quantity specified for a transportation request does not correspond to any item on the defined scale. This could happen if the quantities have been changed or if there are discrepancies in the data.
  Configuration Issues: There may be issues with the configuration of the transportation scales or the way items are defined in the system.
  Data Integrity Issues: There could be inconsistencies in the master data, such as incorrect item definitions or missing entries in the relevant tables.
  
  Solution:
  
  Check Look-ahead Quantity: Verify the look-ahead quantity specified in the transportation request. Ensure that it matches the quantities defined for the items on the scale.
  Review Scale Configuration: Check the configuration of the transportation scales in the system. Ensure that the scales are set up correctly and that they include the necessary items.
  Data Consistency Check: Perform a data consistency check to ensure that all relevant master data (e.g., material master, transportation lanes) is correctly defined and up to date.
  Adjust Transportation Request: If necessary, adjust the transportation request to ensure that the quantities align with the items on the scale.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error message.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/PLANNING or /SCMTMS/TRANSPORT to access the relevant planning or transportation documents.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.