How To Fix /SCMTMS/TCC_HL_MSG835 - Rate not found for line &1, rate &2; change to zero

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_HL_MSG -

• Message number: 835

• Message text: Rate not found for line &1, rate &2; change to zero

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_HL_MSG835 - Rate not found for line &1, rate &2; change to zero ?

  The SAP error message /SCMTMS/TCC_HL_MSG835 Rate not found for line &1, rate &2; change to zero typically occurs in the context of SAP Transportation Management (TM) when the system is unable to find a valid rate for a specific transportation line item. This can happen for various reasons, and understanding the cause and potential solutions is essential for resolving the issue.
  Cause:
  
  Missing Rate Configuration: The most common cause is that there is no rate defined for the specific transportation lane, which includes the origin, destination, and other relevant parameters.
  Incorrect Rate Determination: The rate determination procedure may not be set up correctly, leading to the system not being able to find the applicable rate.
  Inactive Rate: The rate might exist but could be inactive or not valid for the specified time period.
  Data Inconsistencies: There may be inconsistencies in the master data, such as incorrect or missing information in the transportation lanes, freight agreements, or conditions.
  Currency Issues: If the rate is defined in a different currency than what is being used in the transaction, it may not be found.
  
  Solution:
  
  
  Check Rate Configuration:
  
  Navigate to the rate management section in SAP TM and verify that the rates are correctly defined for the relevant transportation lanes.
  Ensure that the rates are active and valid for the required time frame.
  
  
  
  Review Rate Determination Procedure:
  
  Check the configuration of the rate determination procedure to ensure it is set up correctly to find the applicable rates based on the criteria defined.
  
  
  
  Validate Master Data:
  
  Ensure that all relevant master data (e.g., transportation lanes, freight agreements, and conditions) is complete and accurate.
  Check for any missing or incorrect entries that could affect rate determination.
  
  
  
  Check Currency Settings:
  
  Verify that the currency settings for the rates and the transaction are compatible. If necessary, adjust the currency settings or convert the rates accordingly.
  
  
  
  Testing and Simulation:
  
  Use the testing and simulation tools available in SAP TM to simulate the rate determination process and identify where it fails to find the rate.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on rate configuration and troubleshooting.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/FRG (Freight Agreement) or /SCMTMS/TCC (Transportation Charge Calculation) to access relevant configuration settings.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.