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How To Fix /SCMTMS/TCC_HL_MSG334 - ULD rates not found; ULD -> SCR -> GCR access sequence is followed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCMTMS/TCC_HL_MSG -

  • Message number: 334

  • Message text: ULD rates not found; ULD -> SCR -> GCR access sequence is followed

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCMTMS/TCC_HL_MSG334 - ULD rates not found; ULD -> SCR -> GCR access sequence is followed ?

    The SAP error message /SCMTMS/TCC_HL_MSG334 indicates that the system could not find ULD (Unit Load Device) rates for the specified access sequence. This error typically occurs in the context of transportation management, particularly when dealing with freight costs and rate determination.

    Cause:

    The error is caused by the system's inability to find the appropriate ULD rates based on the defined access sequence. The access sequence mentioned (ULD -> SCR -> GCR) suggests that the system is trying to find rates in the following order:

    1. ULD (Unit Load Device): Specific rates associated with the ULD.
    2. SCR (Service Charge Rate): General service charge rates.
    3. GCR (General Cargo Rate): General cargo rates.

    If the system cannot find any rates in these categories, it will trigger this error message.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Rate Configuration:

      • Ensure that ULD rates are correctly configured in the system. This includes checking the rate tables and ensuring that the necessary entries exist for the ULDs you are working with.
      • Verify that the access sequence is correctly set up in the configuration. You can do this in the SAP Customizing Implementation Guide (IMG) under the Transportation Management section.
    2. Maintain ULD Rates:

      • If ULD rates are missing, you will need to create or maintain them. This can typically be done in the transaction code used for maintaining freight rates (e.g., /SCMTMS/FRATE).
      • Ensure that the rates are valid for the relevant transportation lanes, service types, and other criteria.
    3. Check Validity Dates:

      • Ensure that the rates you are trying to access are valid for the date of the transaction. Rates may have validity periods, and if the current date falls outside of this range, the system will not find the rates.
    4. Review Access Sequence:

      • Check the access sequence configuration to ensure that it is correctly defined and that the system is looking for rates in the correct order.
    5. Test with Different Scenarios:

      • If possible, test the rate determination with different ULDs or scenarios to see if the issue is specific to certain conditions.
    6. Consult Documentation:

      • Review SAP documentation or help resources for any additional insights or troubleshooting steps related to ULD rate determination.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/FRATE for freight rate maintenance and /SCMTMS/TCC for transportation charge calculation.
    • SAP Notes: Check for any SAP Notes related to transportation management and ULD rates that may provide additional guidance or fixes.
    • Support: If the issue persists after checking the above, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in transportation management.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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