How To Fix /SCMTMS/TCC_HL_MSG333 - No rates found for query combination

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_HL_MSG -

• Message number: 333

• Message text: No rates found for query combination

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_HL_MSG333 - No rates found for query combination ?

  The SAP error message /SCMTMS/TCC_HL_MSG333 No rates found for query combination typically occurs in the SAP Transportation Management (TM) module when the system is unable to find any applicable transportation rates for the specified query parameters. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Missing Rate Records: There may be no transportation rates defined for the specific combination of parameters (e.g., shipping point, destination, transportation mode, etc.) in the system.
  Incorrect Query Parameters: The parameters used in the query may not match any existing rate records. This could include incorrect locations, transportation modes, or other criteria.
  Inactive Rate Records: The rates may exist but could be inactive or not valid for the date range of the query.
  Configuration Issues: There may be configuration issues in the transportation management settings that prevent the system from retrieving the rates.
  Data Consistency Issues: There could be inconsistencies in the master data (e.g., customer, vendor, material) that affect the rate determination process.
  
  Solutions:
  
  Check Rate Records: Verify that the transportation rates are correctly defined in the system. You can do this by navigating to the relevant transaction for maintaining rates (e.g., /SCMTMS/TC for rate management) and checking if the rates exist for the required combination.
  Review Query Parameters: Ensure that the parameters used in the query (such as shipping point, destination, and transportation mode) are correct and match the defined rates.
  Activate Rates: If the rates exist but are inactive, activate them or ensure they are valid for the required date range.
  Configuration Review: Check the configuration settings in SAP TM to ensure that the rate determination process is set up correctly. This may involve reviewing the settings for rate determination strategies and conditions.
  Data Consistency Check: Ensure that all relevant master data is consistent and correctly maintained. This includes checking the customer, vendor, and material master records.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on rate determination and troubleshooting.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/TC for rate management and /SCMTMS/TCC for transportation charge calculation.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or updates.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.