How To Fix /SCMTMS/TCC_HL_MSG331 - Rate category is empty; ULD->SCR->GCR access sequence is followed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_HL_MSG -

• Message number: 331

• Message text: Rate category is empty; ULD->SCR->GCR access sequence is followed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_HL_MSG331 - Rate category is empty; ULD->SCR->GCR access sequence is followed ?

  The SAP error message /SCMTMS/TCC_HL_MSG331 indicates that the rate category is empty when trying to access the transportation charge calculation in the SAP Transportation Management (TM) module. This error typically occurs when the system is unable to find a valid rate category for the given conditions in the access sequence defined for the ULD (Unit Load Device) to SCR (Service Charge Rate) to GCR (General Charge Rate).
  Cause:
  
  Missing Rate Category: The most common cause is that the rate category has not been defined or is not maintained in the system.
  Access Sequence Configuration: The access sequence for the rate determination might not be correctly configured, leading to the system not being able to find the appropriate rate category.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data related to transportation charges, such as rate tables or conditions.
  Incorrect ULD or SCR Configuration: The ULD or SCR might not be properly configured or linked to the rate category.
  
  Solution:
  
  
  Check Rate Category Configuration:
  
  Go to the configuration settings in SAP TM and ensure that the rate categories are defined correctly.
  Navigate to the relevant customizing transaction (e.g., SPRO) and check the settings under Transportation Management > Charge Calculation > Define Rate Categories.
  
  
  
  Review Access Sequence:
  
  Verify the access sequence used for rate determination. Ensure that it includes the necessary conditions to find the rate category.
  Check if the access sequence is correctly assigned to the relevant condition types.
  
  
  
  Maintain Rate Tables:
  
  Ensure that the rate tables are populated with the necessary data. You can do this by navigating to the relevant transaction for maintaining transportation rates.
  Check if the rates are valid for the specific ULD and SCR being used.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the master data related to transportation charges to ensure that all necessary entries are present and correctly linked.
  
  
  
  Testing:
  
  After making the necessary changes, test the rate determination process again to see if the error persists.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Documentation: Refer to the SAP Help Portal for detailed documentation on transportation charge calculation and rate determination processes.
  Community Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SCMTMS/TCC_HL_MSG331.