How To Fix /SCMTMS/TCC_HL_MSG335 - SCR not found; SCR -> GCR access sequence followed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_HL_MSG -

• Message number: 335

• Message text: SCR not found; SCR -> GCR access sequence followed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_HL_MSG335 - SCR not found; SCR -> GCR access sequence followed ?

  The SAP error message /SCMTMS/TCC_HL_MSG335 SCR not found; SCR -> GCR access sequence followed typically occurs in the context of SAP Transportation Management (TM) when the system is unable to find a suitable Service Charge Rate (SCR) for a given scenario. This can happen during the calculation of transportation costs or when trying to determine the appropriate service charges for a transportation scenario.
  Cause:
  
  Missing Service Charge Rates: The most common cause of this error is that there are no defined Service Charge Rates (SCR) that match the criteria for the transportation scenario being processed.
  Incorrect Configuration: The configuration for the access sequence that links the SCR to the General Charge Rate (GCR) may not be set up correctly.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data related to transportation charges, such as the condition records for service charges.
  Access Sequence Issues: The access sequence defined for the SCR might not be able to find a valid record due to incorrect or incomplete key fields.
  
  Solution:
  
  Check Service Charge Rates: Verify that the necessary Service Charge Rates are defined in the system. You can do this by navigating to the relevant configuration area in SAP TM and checking the condition records for service charges.
  Review Access Sequence: Ensure that the access sequence for the SCR is correctly configured. This includes checking the sequence of condition tables and the fields used for the determination of service charges.
  Maintain Condition Records: If the SCR is missing, you may need to create or maintain the condition records for the service charges. This can be done using transaction codes like V/06 (for maintaining condition records) or through the relevant customizing paths.
  Check Master Data: Ensure that all relevant master data (e.g., transportation lanes, freight agreements, etc.) is correctly maintained and that there are no missing or incorrect entries.
  Test with Different Scenarios: If possible, test the calculation with different transportation scenarios to see if the issue is specific to certain conditions or if it is a broader issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to transportation management, such as VT01N (Create Shipment), VT02N (Change Shipment), and VT03N (Display Shipment).
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Documentation: Review the SAP Help Portal or the SAP Community for documentation and discussions related to service charge rates and transportation management.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP TM for further assistance.