How To Fix /SCMTMS/GNT_CUST020 - No values found; maintain available views for layout

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/GNT_CUST -

• Message number: 020

• Message text: No values found; maintain available views for layout

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/GNT_CUST020 - No values found; maintain available views for layout ?

  The SAP error message /SCMTMS/GNT_CUST020 No values found; maintain available views for layout typically occurs in the context of SAP Transportation Management (TM) when a user tries to access a specific layout or view that does not have any data available. This can happen for several reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  
  No Data Available: The most straightforward reason is that there is simply no data available for the selected view or layout. This could be due to filters applied that exclude all records.
  
  
  Incorrect Configuration: The views or layouts may not be properly configured in the system. This could involve missing settings or incorrect parameters.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view the data in the selected layout.
  
  
  Data Not Yet Loaded: If the system is newly set up or if recent changes have been made, the necessary data may not have been loaded into the system yet.
  
  
  Technical Issues: There could be underlying technical issues, such as problems with the database or the application server.
  
  
  Solutions:
  
  
  Check Data Availability: Verify that there is data available for the selected view. You can do this by checking the relevant tables or using other reports to see if data exists.
  
  
  Review Filters: If filters are applied in the layout, try removing or adjusting them to see if data appears.
  
  
  Maintain Views: Go to the configuration settings for the views/layouts in SAP TM and ensure that the necessary views are maintained and correctly configured. This can typically be done in the customizing settings (transaction SPRO).
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the data. This can be checked in the user roles and profiles.
  
  
  Data Load: If the system is new or has undergone changes, ensure that all necessary data has been loaded. This may involve running data load programs or processes.
  
  
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can check for any underlying technical issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/VIEW for managing views in SAP TM.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for documentation related to SAP TM and layout management.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, further investigation may be necessary, potentially involving SAP support.