How To Fix /SCMTMS/GNT_CUST021 - No values found; maintain views

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/GNT_CUST -

• Message number: 021

• Message text: No values found; maintain views

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/GNT_CUST021 - No values found; maintain views ?

  The SAP error message /SCMTMS/GNT_CUST021 No values found; maintain views typically occurs in the context of SAP Transportation Management (TM) when the system is unable to find the necessary configuration or data in the relevant customizing views. This can happen for various reasons, such as missing entries in the customizing tables or incorrect settings.
  Cause:
  
  Missing Configuration: The required customizing entries for transportation management might not be maintained. This could include missing transportation lanes, shipping points, or other relevant master data.
  Incorrect Filters: The selection criteria or filters applied in the transaction might not match any existing entries in the database.
  Authorization Issues: The user may not have the necessary authorizations to view or maintain the required data.
  Data Inconsistency: There might be inconsistencies in the data that prevent the system from retrieving the necessary values.
  
  Solution:
  
  
  Maintain Customizing Views:
  
  Go to the relevant customizing transaction (e.g., SPRO) and navigate to the area related to Transportation Management.
  Check and maintain the necessary views, such as transportation lanes, shipping points, or any other relevant configuration that might be missing.
  Ensure that all required fields are filled out correctly.
  
  
  
  Check Filters:
  
  Review the selection criteria or filters you are using in the transaction. Make sure they are set correctly to match existing entries.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access and maintain the relevant data. If not, consult with your SAP security team to grant the required permissions.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any inconsistencies in the data that might be causing the issue. Correct any inconsistencies found.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/ for Transportation Management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SCMTMS/GNT_CUST021.