How To Fix /SCMTMS/GLOBAL_TRADE310 - Set Compliance Status action was not executed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/GLOBAL_TRADE -

• Message number: 310

• Message text: Set Compliance Status action was not executed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/GLOBAL_TRADE310 - Set Compliance Status action was not executed ?

  The SAP error message /SCMTMS/GLOBAL_TRADE310 Set Compliance Status action was not executed typically occurs in the context of Global Trade Services (GTS) within the SAP Transportation Management System (TM). This error indicates that there was an issue when trying to set the compliance status for a particular document or transaction.
  Causes:
  
  Missing Configuration: The compliance check may not be properly configured in the system.
  Authorization Issues: The user executing the action may not have the necessary authorizations to perform the compliance status update.
  Data Issues: There may be missing or incorrect data in the document that is being processed, which prevents the compliance status from being set.
  Integration Issues: If the system is integrated with GTS, there may be issues with the connection or data transfer between SAP TM and GTS.
  System Errors: There could be temporary system errors or inconsistencies that are causing the action to fail.
  
  Solutions:
  
  Check Configuration: Ensure that the compliance check settings in GTS and TM are correctly configured. This includes checking the relevant customizing settings in both systems.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the action. This can be done by checking the user roles and permissions in the SAP system.
  Validate Data: Review the data associated with the document to ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Monitor Integration: If applicable, check the integration settings between SAP TM and GTS. Ensure that the connection is active and that data is being transferred correctly.
  Check Logs: Review the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the failure.
  Consult Documentation: Refer to SAP Notes or the official SAP documentation for any known issues or patches related to this error message.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like /SCMTMS/COMPLIANCE to check compliance settings or /SCMTMS/TRAFFIC for monitoring transportation documents.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.