How To Fix /SCMTMS/GLOBAL_TRADE312 - Transportation order &1 is locked in another process

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/GLOBAL_TRADE -

• Message number: 312

• Message text: Transportation order &1 is locked in another process

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/GLOBAL_TRADE312 - Transportation order &1 is locked in another process ?

  The SAP error message /SCMTMS/GLOBAL_TRADE312 indicates that a transportation order is currently locked by another process. This typically occurs in the SAP Transportation Management System (TMS) when multiple users or processes attempt to access or modify the same transportation order simultaneously.
  Cause:
  
  Concurrent Access: Another user or background job is currently processing the transportation order.
  Long-running Transactions: A transaction that takes a long time to complete may hold the lock longer than expected.
  System Issues: Sometimes, system performance issues or deadlocks can lead to locks not being released properly.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
  Identify the Lock: Use transaction code SM12 to check for locks on the transportation order. You can filter by the order number to see which user or process is holding the lock.
  Release the Lock: If you identify a lock that is no longer needed (e.g., a user has left the session open), you can manually delete the lock entry in SM12. However, this should be done with caution and typically requires appropriate authorizations.
  Check Background Jobs: If a background job is holding the lock, you may need to wait for it to complete or check if it can be terminated safely.
  Review System Performance: If locks are a frequent issue, it may be worth investigating system performance or reviewing the design of processes that access transportation orders to minimize contention.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related errors or warnings.
  ST22: To check for dumps that might indicate underlying issues.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to transportation order locking.
  User Training: Ensure that users are trained on how to properly manage transportation orders to minimize locking issues.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.