How To Fix /SCMB/PRTPURDOC007 - Customer &1 does not have a logical system assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/PRTPURDOC -

• Message number: 007

• Message text: Customer &1 does not have a logical system assigned

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/PRTPURDOC007 - Customer &1 does not have a logical system assigned ?

  The SAP error message /SCMB/PRTPURDOC007 indicates that a customer does not have a logical system assigned in the SAP system. This error typically arises in the context of Supply Chain Management (SCM) or when dealing with integration scenarios where logical systems are required for data exchange between different SAP systems or between SAP and non-SAP systems.
  Cause:
  
  Missing Logical System Assignment: The customer master record does not have a logical system assigned. Logical systems are used in SAP to identify different systems in a landscape, and they are essential for data distribution and communication.
  Configuration Issues: The logical system may not be properly configured in the system settings, or the customer may not be linked to the correct logical system.
  Data Transfer Issues: If you are trying to transfer data between systems (e.g., from an ERP system to an SCM system), the customer must be recognized in both systems with the appropriate logical system assignment.
  
  Solution:
  
  
  Assign Logical System to Customer:
  
  Go to the transaction code XD02 (Change Customer) or XD03 (Display Customer) in the SAP GUI.
  Enter the customer number and select the appropriate view (e.g., Sales Area Data).
  Check if the logical system field is populated. If not, you need to assign a logical system to the customer.
  Save the changes.
  
  
  
  Check Logical System Configuration:
  
  Use transaction code SALE to access the Logical System Configuration.
  Ensure that the logical system is defined and correctly configured in the system.
  Verify that the logical system is assigned to the appropriate client.
  
  
  
  Data Synchronization:
  
  If you are working in a distributed environment, ensure that the customer data is synchronized across all relevant systems.
  Use transaction BD87 to reprocess any IDocs that may have failed due to this error.
  
  
  
  Consult Documentation: If the issue persists, refer to SAP documentation or consult with your SAP Basis or functional team for further assistance.
  
  
  Related Information:
  
  Logical Systems: Logical systems are defined in the SAP system to represent different environments (e.g., development, testing, production) and are crucial for data exchange.
  Customer Master Data: The customer master data is essential for various business processes, including sales, distribution, and finance.
  IDoc Processing: If this error occurs during IDoc processing, check the IDoc status and logs for more details on the error.
  
  By following these steps, you should be able to resolve the error message /SCMB/PRTPURDOC007 and ensure that the customer has a logical system assigned correctly.