How To Fix /SCMB/ORDER389 - ASN Overdue exception deleted for PO &1 item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/ORDER -

• Message number: 389

• Message text: ASN Overdue exception deleted for PO &1 item &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/ORDER389 - ASN Overdue exception deleted for PO &1 item &2 ?

  The SAP error message /SCMB/ORDER389 ASN Overdue exception deleted for PO &1 item &2 typically relates to the Advanced Shipping Notification (ASN) process in the Supply Chain Management (SCM) module. This message indicates that an ASN that was previously flagged as overdue has been deleted for a specific Purchase Order (PO) and item.
  Cause:
  
  Overdue ASN: The ASN for the specified PO and item was not received within the expected timeframe, leading to it being marked as overdue.
  Deletion of ASN: The system or a user action has resulted in the deletion of the overdue ASN, which could be due to various reasons such as:
  
  Manual intervention to clean up overdue notifications.
  A process or batch job that automatically deletes overdue ASNs.
  A configuration setting that dictates how overdue ASNs are handled.
  
  
  
  Solution:
  
  Review ASN Status: Check the status of the ASN for the specified PO and item. Ensure that the ASN is indeed overdue and verify if it has been deleted.
  Investigate Deletion: Determine why the ASN was deleted. This may involve checking logs or consulting with team members who may have performed the deletion.
  Recreate ASN: If the ASN is necessary for processing, you may need to recreate it. This can often be done through the relevant transaction in SAP.
  Adjust Processes: If the deletion of overdue ASNs is a recurring issue, consider reviewing and adjusting the processes or configurations that lead to this situation. This may involve:
  
  Changing the timeframes for ASN processing.
  Implementing alerts for overdue ASNs to prevent them from being deleted without review.
  
  
  Consult Documentation: Refer to SAP documentation or support for specific guidelines on handling ASNs and related exceptions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMB/ASN for managing ASNs, or /SCMB/ORDER for order management.
  SAP Notes: Check SAP Notes for any known issues or patches related to ASN processing.
  User Roles: Ensure that users have the appropriate roles and authorizations to manage ASNs and handle exceptions effectively.
  Training: Consider training for users involved in the ASN process to minimize errors and improve handling of exceptions.
  
  If the issue persists or if you need further assistance, it may be beneficial to reach out to your SAP support team or consult with an SAP expert.