How To Fix /SCMB/ORDER396 - Order &1 item &2: Confirmed quantity lower than delivered quantity

/SCMB/ORDER396 - Overview

• Message type: E = Error

• Message class: /SCMB/ORDER -

• Message number: 396

• Message text: Order &1 item &2: Confirmed quantity lower than delivered quantity

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/ORDER396 - Order &1 item &2: Confirmed quantity lower than delivered quantity ?

  The SAP error message /SCMB/ORDER396 indicates that there is a discrepancy between the confirmed quantity and the delivered quantity for a specific order item. This typically occurs in the context of supply chain management and order processing within SAP.
  
  Cause:
  
  
  Quantity Mismatch: The confirmed quantity for an order item is less than the quantity that has been delivered. This can happen due to various reasons, such as:
  
  Changes in order quantities after confirmation.
  Errors during the delivery process.
  Manual adjustments or incorrect entries in the system.
  Issues with stock availability or allocation.
  
  
  
  System Configuration: There may be configuration settings in the SAP system that enforce strict checks on confirmed versus delivered quantities.
  
  
  Data Entry Errors: Incorrect data entry during order creation, delivery, or confirmation processes.
  
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Order Details: Check the order details for the specific item mentioned in the error message. Verify the confirmed quantity and the delivered quantity.
  
  
  Adjust Confirmed