How To Fix /SCMB/ORDER388 - ASN Overdue exception deleted for &1 PO items


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCMB/ORDER -

  • Message number: 388

  • Message text: ASN Overdue exception deleted for &1 PO items

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  • What is the cause and solution for SAP error message /SCMB/ORDER388 - ASN Overdue exception deleted for &1 PO items ?

    The SAP error message /SCMB/ORDER388 ASN Overdue exception deleted for &1 PO items typically relates to the Advanced Shipping Notification (ASN) process within the Supply Chain Management (SCM) module. This message indicates that the system has detected that certain Purchase Order (PO) items have overdue ASNs, and as a result, the exceptions related to these items have been deleted.

    Cause:

    1. Overdue ASN: The primary cause of this message is that the ASN for certain PO items has not been received or processed within the expected timeframe. This can happen due to delays in shipping, issues with the supplier, or errors in the ASN creation process.
    2. System Configuration: There may be configuration settings in the SCM module that dictate how overdue ASNs are handled, which could lead to the deletion of exceptions.
    3. Data Integrity Issues: There might be inconsistencies in the data related to the PO or ASN, such as mismatched quantities or incorrect item details.

    Solution:

    1. Check ASN Status: Verify the status of the ASNs for the affected PO items. Ensure that the ASNs have been created and sent by the supplier.
    2. Communicate with Suppliers: If ASNs are overdue, reach out to the suppliers to understand the reason for the delay and to expedite the shipping process.
    3. Review Configuration: Check the configuration settings in the SCM module related to ASN processing and exception handling. Adjust settings if necessary to prevent premature deletion of exceptions.
    4. Monitor and Adjust Lead Times: If overdue ASNs are a recurring issue, consider adjusting lead times or safety stock levels to better align with supplier performance.
    5. Data Validation: Ensure that all relevant data (PO details, item numbers, quantities) is accurate and consistent across the system to prevent issues with ASN processing.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like /SCMB/ASN to view ASN details or /SCMB/PO to check the status of Purchase Orders.
    • Documentation: Refer to SAP Help documentation for detailed information on ASN processing and exception handling in SCM.
    • Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.

    By addressing the underlying causes and ensuring proper communication and configuration, you can mitigate the occurrence of this error message in the future.

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