How To Fix /SCMB/ORDER387 - Confirmation Overdue exception deleted for PO &1 item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/ORDER -

• Message number: 387

• Message text: Confirmation Overdue exception deleted for PO &1 item &2

Self-Explanatory Message

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• What is the cause and solution for SAP error message /SCMB/ORDER387 - Confirmation Overdue exception deleted for PO &1 item &2 ?

  The SAP error message /SCMB/ORDER387 Confirmation Overdue exception deleted for PO &1 item &2 typically relates to the Supply Chain Management (SCM) module, specifically in the context of order confirmations and purchase orders (POs). This message indicates that a confirmation for a specific purchase order item is overdue, and as a result, the exception has been deleted.
  Cause:
  
  Overdue Confirmation: The primary cause of this error is that the system has detected that a confirmation for a purchase order item has not been received within the expected timeframe. This could be due to delays in processing, issues with the supplier, or other logistical challenges.
  Configuration Issues: There may be configuration settings in the SCM module that dictate how confirmations are handled, including timeframes for expected confirmations.
  Data Inconsistencies: There could be inconsistencies in the data related to the purchase order or the confirmation process, leading to the system flagging the confirmation as overdue.
  
  Solution:
  
  Check Confirmation Status: Verify the status of the confirmations for the relevant purchase order and item. Ensure that the confirmations are being sent and received correctly.
  Review Timeframes: Check the configuration settings related to confirmation timeframes in the SCM module. Adjust these settings if necessary to allow for longer confirmation periods if delays are common.
  Communicate with Suppliers: If the issue is related to supplier delays, communicate with the suppliers to understand the reasons for the delays and work on a resolution.
  Reprocess Confirmations: If confirmations were missed or not processed correctly, you may need to reprocess them manually or through a batch job.
  Monitor Exception Handling: Review how exceptions are handled in your system. Ensure that the exception handling process is functioning as intended and that overdue confirmations are being flagged appropriately.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like /SCMB/ORDER to view order details or /SCMB/CONFIRM to check confirmation statuses.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to confirmation processing in SCM.
  Documentation: Review the SAP documentation for the SCM module to understand the configuration settings and best practices for managing confirmations and exceptions.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SCM to conduct a deeper analysis of the problem.