How To Fix /SCMB/DM_DLV228 - PO &1 item &2: Canceled GR quantity is larger than total GR quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/DM_DLV -

• Message number: 228

• Message text: PO &1 item &2: Canceled GR quantity is larger than total GR quantity

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/DM_DLV228 - PO &1 item &2: Canceled GR quantity is larger than total GR quantity ?

  The SAP error message /SCMB/DM_DLV228 indicates that there is an issue with the Goods Receipt (GR) process in the context of a Purchase Order (PO). Specifically, the error states that the canceled GR quantity is larger than the total GR quantity for a specific item in the PO. This typically occurs in the Supply Chain Management (SCM) module when there are discrepancies in the quantities being processed.
  Cause:
  
  
  Quantity Mismatch: The most common cause of this error is that the system is trying to cancel a GR quantity that exceeds the total quantity that has been received for that item. This can happen if:
  
  There was an error in the initial GR entry.
  Multiple GRs were processed, and the system is trying to cancel more than what was actually received.
  Manual adjustments or incorrect entries were made in the GR process.
  
  
  
  Data Integrity Issues: There may be inconsistencies in the database or issues with the way the GR data is being handled, leading to incorrect calculations of the total GR quantity.
  
  
  System Configuration: Incorrect configuration in the SCM module or related settings may also lead to this error.
  
  
  Solution:
  
  
  Verify GR Entries: Check the GR documents for the specific PO and item to ensure that the quantities are correctly recorded. You can do this by:
  
  Navigating to the relevant transaction (e.g., MIGO) and reviewing the GR history for the PO.
  Confirming that the total GR quantity matches the expected values.
  
  
  
  Adjust Canceled Quantity: If you find that the canceled quantity is indeed larger than the total GR quantity, you will need to adjust the cancellation request to ensure it does not exceed the total received quantity.
  
  
  Reprocess GR: If there was an error in the original GR, you may need to reverse the incorrect GR and re-enter it correctly.
  
  
  Check for Open Items: Ensure that there are no open items or pending transactions that could be affecting the GR quantities.
  
  
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance. They may provide insights based on system logs or known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIGO (Goods Movement), ME23N (Display Purchase Order), and MB51 (Material Document List) to investigate GRs and POs.
  User Roles: Ensure that the user attempting to perform the GR cancellation has the necessary permissions and roles assigned in the SAP system.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.