How To Fix /SCMB/DM_DLV226 - ASN &1 item &2: Could not determine product; contact technical support

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/DM_DLV -

• Message number: 226

• Message text: ASN &1 item &2: Could not determine product; contact technical support

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/DM_DLV226 - ASN &1 item &2: Could not determine product; contact technical support ?

  The SAP error message /SCMB/DM_DLV226 ASN &1 item &2: Could not determine product; contact technical support typically occurs in the context of Advanced Shipping Notification (ASN) processing within the Supply Chain Management (SCM) module. This error indicates that the system is unable to determine the product associated with a specific item in the ASN.
  Causes:
  
  Missing Product Master Data: The product may not exist in the system, or the product master data may not be properly maintained.
  Incorrect Product ID: The product ID referenced in the ASN may be incorrect or not formatted properly.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between SAP and external systems).
  Configuration Issues: There may be configuration issues in the SCM module that prevent the system from recognizing the product.
  Authorization Issues: The user may not have the necessary authorizations to access the product data.
  
  Solutions:
  
  Check Product Master Data: Verify that the product exists in the system. Check the product master data for the item in question to ensure it is correctly set up.
  Validate ASN Data: Review the ASN data to ensure that the product ID is correct and matches the expected format.
  Data Synchronization: If the product data is sourced from an external system, ensure that the data has been synchronized correctly and that there are no discrepancies.
  Configuration Review: Check the configuration settings in the SCM module to ensure that they are set up correctly for product determination.
  User Authorizations: Ensure that the user processing the ASN has the necessary authorizations to access the product data.
  Contact Technical Support: If the issue persists after checking the above points, it may be necessary to contact SAP technical support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like MM03 (Display Material), VL03N (Display Outbound Delivery), or /SCMB/ASN (ASN Processing) to investigate the issue further.
  Logs and Traces: Check the application logs (transaction SLG1) for any additional error messages or details that could provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.