How To Fix /SCMB/DM_DLV174 - ASN &1: customer &2 cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/DM_DLV -

• Message number: 174

• Message text: ASN &1: customer &2 cannot be changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/DM_DLV174 - ASN &1: customer &2 cannot be changed ?

  The SAP error message /SCMB/DM_DLV174 ASN &1: customer &2 cannot be changed typically occurs in the context of Advanced Shipping Notification (ASN) processing within the Supply Chain Management (SCM) module. This error indicates that there is an issue with modifying the customer information associated with a specific ASN.
  Cause:
  
  Locked ASN: The ASN might be locked for editing due to its current status (e.g., it may have already been processed or confirmed).
  Customer Data Integrity: The customer data associated with the ASN may not allow changes due to business rules or configurations in the system.
  Authorization Issues: The user attempting to make the change may not have the necessary permissions to modify the ASN or customer data.
  System Configuration: There may be specific configurations in the SCM module that prevent changes to certain fields once the ASN is created.
  
  Solution:
  
  Check ASN Status: Verify the status of the ASN. If it is in a completed or locked state, you may need to reverse or cancel the ASN before making changes.
  Review Customer Data: Ensure that the customer data is correct and that any changes comply with the business rules set in the system.
  User Permissions: Check the user roles and authorizations to ensure that the user has the necessary permissions to make changes to the ASN and customer data.
  Consult Configuration: Review the configuration settings in the SCM module to see if there are any restrictions on changing customer information after ASN creation.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMB/ASN for ASN processing and /SCMB/DM for managing delivery management.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  Documentation: Review the SAP documentation for Advanced Shipping Notifications and customer master data management for best practices and guidelines.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.