How To Fix /SCMB/DM_DLV172 - Delivery data is already being processed by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/DM_DLV -

• Message number: 172

• Message text: Delivery data is already being processed by another user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/DM_DLV172 - Delivery data is already being processed by another user ?

  The SAP error message /SCMB/DM_DLV172 Delivery data is already being processed by another user typically occurs in the context of the Supply Chain Management (SCM) module, particularly when dealing with delivery data in the system. This error indicates that the delivery data you are trying to access or modify is currently locked by another user or process. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Data Locking: SAP uses a locking mechanism to prevent multiple users from making changes to the same data simultaneously. If one user is processing delivery data, other users will be unable to access it until the lock is released.
  Long-running Transactions: If a transaction takes a long time to complete, it can hold the lock for an extended period, leading to this error for other users.
  Background Jobs: Sometimes, background jobs that process delivery data can also cause locks, preventing other users from accessing the same data.
  
  Solutions:
  
  Wait and Retry: The simplest solution is to wait for a few moments and then try to access the delivery data again. The lock will be released once the other user or process completes its transaction.
  Identify the Lock: Use transaction code SM12 to check for locks in the system. You can look for the user or process that is holding the lock on the delivery data. If you have the necessary authorizations, you can unlock the session, but this should be done with caution.
  Communicate with Users: If you identify the user or process holding the lock, communicate with them to understand if they can release the lock or if they are still actively working on the data.
  Optimize Processes: If this error occurs frequently, consider reviewing and optimizing the processes that handle delivery data to reduce the time locks are held.
  Check Background Jobs: If background jobs are causing locks, review their scheduling and execution times to minimize conflicts with user activities.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage locks), SM21 (to check system logs), and ST22 (to check for dumps).
  User Authorizations: Ensure that users have the appropriate authorizations to manage locks and access delivery data.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message or provide patches and updates.
  System Performance: Monitor system performance to ensure that long-running transactions are minimized, which can help reduce the occurrence of locking issues.
  
  By following these steps, you should be able to address the error message and improve the handling of delivery data in your SAP system.