How To Fix /SCMB/DM_DLV020 - Ship-to location has been filled with customer location

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/DM_DLV -

• Message number: 020

• Message text: Ship-to location has been filled with customer location

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/DM_DLV020 - Ship-to location has been filled with customer location ?

  The SAP error message /SCMB/DM_DLV020 indicates that the ship-to location in a delivery document has been filled with a customer location, which is not allowed in the context of the specific business process you are working with. This error typically arises in the context of Supply Chain Management (SCM) or Advanced Planning and Optimization (APO) modules.
  Cause:
  
  Incorrect Configuration: The system may be configured to expect a specific type of location for shipping, and a customer location has been incorrectly assigned.
  Data Entry Error: During the creation of the delivery document, the user may have mistakenly entered a customer location instead of a valid ship-to location.
  Master Data Issues: The master data for the customer or the shipping point may not be set up correctly, leading to this error.
  Business Process Requirements: The business process may require that the ship-to location be a specific type of location (e.g., warehouse, distribution center) rather than a customer location.
  
  Solution:
  
  Check Delivery Document: Review the delivery document to ensure that the ship-to location is correctly specified. It should be a valid shipping point or location that is allowed in the process.
  Correct the Ship-to Location: If the ship-to location is incorrect, update it to a valid location that meets the business requirements.
  Review Master Data: Check the master data for the customer and the shipping point to ensure that they are set up correctly. Make sure that the ship-to location is defined properly in the system.
  Consult Configuration Settings: If the issue persists, consult with your SAP configuration team to review the settings related to shipping and delivery processes. They may need to adjust the configuration to allow for the correct ship-to locations.
  User Training: Ensure that users are trained on the correct procedures for entering delivery documents to avoid similar errors in the future.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VL01N (Create Outbound Delivery) or VL02N (Change Outbound Delivery) to review and modify delivery documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Documentation: Refer to SAP documentation for SCM or APO for detailed information on delivery processes and configuration settings.
  
  If the problem continues after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further investigation.