How To Fix /SCMB/DM_DLV021 - Replenishment order not found; ASN items could not be split

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/DM_DLV -

• Message number: 021

• Message text: Replenishment order not found; ASN items could not be split

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/DM_DLV021 - Replenishment order not found; ASN items could not be split ?

  The SAP error message /SCMB/DM_DLV021 indicates that a replenishment order could not be found, which is preventing the splitting of Advanced Shipping Notification (ASN) items. This error typically arises in the context of supply chain management, particularly when dealing with delivery and replenishment processes.
  Cause:
  
  Missing Replenishment Order: The most common cause is that the replenishment order referenced in the ASN does not exist in the system. This could be due to data entry errors, or the order may have been deleted or not created properly.
  Incorrect ASN Data: The ASN may contain incorrect or incomplete data that does not match any existing replenishment orders.
  System Configuration Issues: There may be configuration issues in the SAP system that prevent the proper linking of ASNs to replenishment orders.
  Timing Issues: If the ASN is created before the replenishment order is fully processed or released, the system may not be able to find the order.
  
  Solution:
  
  Verify Replenishment Order: Check if the replenishment order exists in the system. You can do this by using transaction codes like ME23N (Display Purchase Order) or /SCMB/DM_DLV (for delivery management).
  Check ASN Data: Review the ASN data to ensure that it correctly references the replenishment order. Make sure that all necessary fields are filled out correctly.
  Recreate ASN: If the ASN is incorrect or incomplete, consider recreating it with the correct details.
  System Configuration: Consult with your SAP Basis or configuration team to ensure that the system is set up correctly for handling ASNs and replenishment orders.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this can sometimes resolve underlying issues.
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N, /SCMB/DM_DLV, and others that may help in diagnosing the issue.
  SAP Notes: Search for SAP Notes related to /SCMB/DM_DLV021 for any known issues or fixes provided by SAP.
  User Roles and Permissions: Ensure that the user has the necessary permissions to view and manage replenishment orders and ASNs.
  Integration Points: If your SAP system is integrated with other systems (like WMS or third-party logistics), check those systems for any discrepancies that might affect the replenishment order.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.