How To Fix /SCMB/DM_BOL030 - XML not sent - Neither PPF action &1 nor &2 is active

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/DM_BOL -

• Message number: 030

• Message text: XML not sent - Neither PPF action &1 nor &2 is active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/DM_BOL030 - XML not sent - Neither PPF action &1 nor &2 is active ?

  The SAP error message /SCMB/DM_BOL030 XML not sent - Neither PPF action &1 nor &2 is active typically occurs in the context of SAP Supply Chain Management (SCM) when there is an issue with the Post Processing Framework (PPF) actions related to the Business Object Layer (BOL) for XML processing.
  Cause:
  This error indicates that the system attempted to send an XML message, but neither of the specified PPF actions (denoted as &1 and &2 in the error message) is active. This can happen due to several reasons:
  
  Inactive PPF Actions: The PPF actions that are supposed to trigger the XML message are not activated in the system.
  Configuration Issues: There may be configuration issues in the PPF settings or the related business processes.
  Missing Customization: The necessary customization for the PPF actions may not have been done, or the actions may not have been defined correctly.
  Transport Issues: If the system is newly upgraded or transported, the PPF actions may not have been properly transported or activated.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check PPF Actions:
  
  Go to transaction code SPRO and navigate to the relevant configuration for PPF.
  Check if the PPF actions related to the XML message are defined and active.
  If they are inactive, activate them.
  
  
  
  Review PPF Customization:
  
  Ensure that the PPF actions are correctly configured for the relevant business processes.
  Verify that the conditions for triggering the PPF actions are met.
  
  
  
  Check for Missing Customization:
  
  If you have recently implemented or changed configurations, ensure that all necessary steps have been completed.
  Consult the documentation or configuration guides for the specific PPF actions you are using.
  
  
  
  Transport Issues:
  
  If the issue arose after a transport, check if the transport included all necessary objects and configurations.
  Re-transport or re-activate the PPF actions if needed.
  
  
  
  Testing:
  
  After making changes, test the process that triggers the XML message to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may find it useful to use transaction codes like SLG1 (Application Log) to check for additional logs related to the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help documentation for PPF and XML processing in SCM for more detailed information on configuration and troubleshooting.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.