How To Fix /SCMB/DM_BOL023 - No partner-dependent product description found for product &

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/DM_BOL -

• Message number: 023

• Message text: No partner-dependent product description found for product &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/DM_BOL023 - No partner-dependent product description found for product & ?

  The SAP error message /SCMB/DM_BOL023 No partner-dependent product description found for product & typically occurs in the context of SAP Supply Chain Management (SCM) when the system is unable to find a partner-dependent product description for a specific product. This can happen in various scenarios, such as during the creation of a delivery, when processing a sales order, or when working with product master data.
  Cause:
  
  Missing Data: The most common cause of this error is that the partner-dependent product description has not been maintained for the specific product in the system.
  Incorrect Configuration: There may be issues with the configuration of the product master data or partner profiles.
  Data Inconsistency: There could be inconsistencies in the data between different modules or systems (e.g., between SCM and ERP).
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the partner-dependent descriptions.
  
  Solution:
  
  
  Maintain Product Descriptions:
  
  Go to the product master data in SAP and ensure that the partner-dependent product descriptions are maintained for the relevant product.
  You can do this by navigating to the product master data transaction (e.g., /SCMB/PRD_MAINT or similar) and checking the relevant views.
  
  
  
  Check Partner Profiles:
  
  Verify that the partner profiles are correctly set up and that they include the necessary information for the product in question.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that there are no discrepancies between the product master data and the partner data.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the product descriptions. This can be checked with the security team or by reviewing the user roles.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or solutions based on the specific configuration of your system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for product master maintenance, such as /SCMB/PRD_MAINT, /SCMB/PRD_DISPLAY, or others depending on your version of SAP.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific fixes or recommendations provided by SAP.
  Documentation: Review the SAP Help Portal for detailed information on product master data management and partner profiles in SCM.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SCMB/DM_BOL023.