How To Fix SAWE_BO_SA801 - Sold-to party &1 is blocked; see long text

SAWE_BO_SA801 - Overview

• Message type: E = Error

• Message class: SAWE_BO_SA - Message class for BO Staff Assignment

• Message number: 801

• Message text: Sold-to party &1 is blocked; see long text

What causes this issue?

You want to create or change a sales order for sold-to party &V1&.The
data related to sold-to party &V1&may include personal data and is
blocked.

System Response

The system does not display any data related to sold-to party &V1& to
protect personal data. You cannot create or change a sales order for
this sold-to party.

How to fix this error?

If you are sure that you want to create or change a sales order for
sold-to party &V1&, use transaction BUP_REQ_UNBLK to request unblocking.

Error message extract from SAP system. Copyright SAP SE.

SAWE_BO_SA801 - Details

• The SAP error message SAWE_BO_SA801 indicates that the "Sold-to party" (customer) specified in a transaction is blocked. This can occur in various scenarios, such as when creating a sales order, delivery, or invoice. Here’s a breakdown of the cause, potential solutions, and related information for this error:
  
  Cause:
  
  
  Customer Blocked: The sold-to party (customer) is blocked for sales transactions. This could be due to various reasons, such as:
  
  The customer has overdue payments.
  The customer has been flagged for credit issues.
  The customer is marked as inactive or blocked in the system.
  
  
  
  Master Data Issues: There may be issues with the customer master data, such as missing or incorrect information.
  
  
  Credit Management Settings: If your organization uses SAP Credit Management, the customer may be blocked due to credit limit violations.
  
  
  
  Solution:
  
  
  Check Customer Status:
  
  Go to the customer master data (transaction code XD03 for general data or VD03 for sales area data).
  Check the status of the customer. Look for any