How To Fix SAWE_BO_SA800 - Customer &1 is blocked; see long text

SAWE_BO_SA800 - Overview

• Message type: E = Error

• Message class: SAWE_BO_SA - Message class for BO Staff Assignment

• Message number: 800

• Message text: Customer &1 is blocked; see long text

What causes this issue?

You want to display or change master data related to a customer. The
master data for the customer may include personal data and is blocked.

System Response

The system does not display any data related to the customer to protect
personal data, and you cannot change data for this customer.

How to fix this error?

If you are sure that you want to display or change data related to the
customer, use transaction BUP_REQ_UNBLK to request unblocking.

Error message extract from SAP system. Copyright SAP SE.

SAWE_BO_SA800 - Details

• The SAP error message SAWE_BO_SA800 indicates that a customer account is blocked, which prevents certain transactions from being processed. This error typically arises in the context of sales and distribution (SD) or financial accounting (FI) modules when trying to create or process sales orders, deliveries, or invoices for a customer that has been flagged as blocked in the system.
  
  Cause:
  
  
  Customer Blocked Status: The customer account has been marked as blocked in the SAP system. This could be due to various reasons, such as:
  
  Payment issues (e.g., overdue invoices).
  Credit limit exceeded.
  Manual blocking by a user for administrative reasons.
  Compliance or regulatory issues.
  
  
  
  Master Data Issues: The customer master data may not be complete or may have inconsistencies that lead to the blocking status.
  
  
  
  Solution:
  To resolve the SAWE_BO_SA800 error, follow these steps:
  
  
  Check Customer Status:
  
  Go to the customer master data transaction (e.g., XD03 for general data, FD03 for financial data).
  Enter the customer number and check the status. Look