How To Fix /SAPSLL/PLUGINR3623 - At least one entry does not have a reference document number

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/PLUGINR3 -

• Message number: 623

• Message text: At least one entry does not have a reference document number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/PLUGINR3623 - At least one entry does not have a reference document number ?

  The SAP error message /SAPSLL/PLUGINR3623 indicates that there is an issue with the reference document number in the context of SAP Global Trade Services (GTS) or SAP Logistics. This error typically arises when trying to process a document that requires a reference to another document, but at least one entry in the transaction does not have a valid reference document number.
  Cause:
  
  Missing Reference Document: The most common cause is that one or more entries in the document do not have a reference document number assigned. This could happen during data entry or if the data was imported from an external system without the necessary references.
  Incorrect Configuration: There may be configuration issues in the SAP system that prevent the proper assignment of reference document numbers.
  Data Integrity Issues: There could be inconsistencies in the data, such as missing or incorrect entries in related tables.
  
  Solution:
  
  
  Check Entries: Review the entries in the document that triggered the error. Ensure that each entry has a valid reference document number. You can do this by:
  
  Navigating to the relevant transaction in SAP.
  Checking the details of each line item for the presence of a reference document number.
  
  
  
  Update Missing References: If you find entries without a reference document number, update them with the correct reference. This may involve:
  
  Manually entering the reference document number.
  Retrieving the correct document number from related transactions or systems.
  
  
  
  Review Configuration: If the issue persists, check the configuration settings in SAP GTS or the relevant module to ensure that the system is set up to handle reference documents correctly.
  
  
  Data Consistency Check: Run data consistency checks to identify any other potential issues in the data that could lead to similar errors.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional guidance and troubleshooting steps.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant transaction information.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP GTS or Logistics that may help in troubleshooting (e.g., /SAPSLL/PLUGINS for plugin management).
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue causing the /SAPSLL/PLUGINR3623 error message.