How To Fix /SAPSLL/PLUGINR3621 - At least one entry does not have a document item number

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/PLUGINR3 -

• Message number: 621

• Message text: At least one entry does not have a document item number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/PLUGINR3621 - At least one entry does not have a document item number ?

  The SAP error message /SAPSLL/PLUGINR3621 indicates that there is an issue with the document item number in the context of SAP Global Trade Services (GTS) or SAP Logistics. This error typically arises when processing documents related to customs, trade compliance, or logistics, and it suggests that at least one entry in the document does not have a valid or assigned document item number.
  Cause:
  
  Missing Document Item Number: The most common cause is that one or more entries in the document do not have a document item number assigned. This can happen due to data entry errors or issues during the document creation process.
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incomplete information in the relevant tables.
  Configuration Issues: Incorrect configuration in the SAP GTS or logistics settings may lead to this error.
  Integration Issues: If the document is being created or processed through an interface (e.g., EDI), there may be issues with the data being sent from the source system.
  
  Solution:
  
  Check Document Entries: Review the document entries in the transaction that triggered the error. Ensure that all entries have valid document item numbers assigned.
  Data Validation: Validate the data being processed to ensure that all required fields are filled out correctly. This may involve checking the source data or the data mapping if using an interface.
  Recreate the Document: If the document is corrupted or has missing information, consider recreating it from scratch to ensure all necessary fields are populated.
  Configuration Review: Check the configuration settings in SAP GTS or the relevant logistics module to ensure that they are set up correctly. This may involve consulting with a functional consultant or SAP support.
  Consult SAP Notes: Look for any relevant SAP Notes or Knowledge Base Articles that may address this specific error. SAP frequently updates its documentation and may have provided solutions or workarounds for known issues.
  Debugging: If you have access to debugging tools, you can analyze the program logic to identify where the document item number is being set or missed.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes related to GTS, such as /SAPSLL/PLG for processing logistics documents.
  SAP GTS Documentation: Review the official SAP GTS documentation for guidelines on document processing and error handling.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.