How To Fix /SAPSLL/PLUGINR3624 - At least one entry does not have a reference document item number


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPSLL/PLUGINR3 -

  • Message number: 624

  • Message text: At least one entry does not have a reference document item number

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPSLL/PLUGINR3624 - At least one entry does not have a reference document item number ?

    The SAP error message /SAPSLL/PLUGINR3624 indicates that there is an issue with the reference document item number in the context of SAP Global Trade Services (GTS) or SAP Logistics. This error typically arises when processing documents related to customs, trade compliance, or logistics, and it suggests that at least one entry in the document does not have a valid reference document item number.

    Cause:

    1. Missing Reference Document Item: The most common cause is that one or more items in the document do not have a corresponding reference document item number. This could happen if the item was not properly linked to a sales order, purchase order, or another relevant document.
    2. Data Entry Errors: There may be data entry errors where the reference document item number was not entered or was entered incorrectly.
    3. Configuration Issues: There could be configuration issues in the SAP GTS or logistics settings that prevent the system from recognizing the reference document item numbers.
    4. Incomplete Document: The document being processed may be incomplete or not fully populated with the necessary information.

    Solution:

    1. Check Document Entries: Review the document entries in the transaction that triggered the error. Ensure that all items have valid reference document item numbers.
    2. Link Reference Documents: If any items are missing reference document item numbers, link them to the appropriate sales order, purchase order, or other relevant documents.
    3. Correct Data Entry: If there are any data entry errors, correct them to ensure that the reference document item numbers are accurate.
    4. Review Configuration: If the issue persists, review the configuration settings in SAP GTS or logistics to ensure that they are set up correctly to handle reference document item numbers.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in the context of your SAP version and configuration.
    6. Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP support team for further assistance.

    Related Information:

    • Transaction Codes: Depending on the context, you may need to use specific transaction codes to view or edit the documents involved (e.g., VA03 for sales orders, ME23N for purchase orders).
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to view and edit the documents in question.

    By following these steps, you should be able to identify and resolve the issue causing the /SAPSLL/PLUGINR3624 error message.

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