How To Fix /SAPPCE/DPCM1562 - Clearing document &1 &2 has cash discount &3 different than payment &4

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPPCE/DPCM1 -

• Message number: 562

• Message text: Clearing document &1 &2 has cash discount &3 different than payment &4

Self-Explanatory Message

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• What is the cause and solution for SAP error message /SAPPCE/DPCM1562 - Clearing document &1 &2 has cash discount &3 different than payment &4 ?

  The SAP error message /SAPPCE/DPCM1562 indicates a discrepancy between the cash discount amount in a clearing document and the payment amount. Specifically, it states that the cash discount associated with a clearing document is different from the payment amount recorded. This can occur in scenarios involving accounts payable or receivable where cash discounts are applied.
  Cause:
  
  Data Entry Errors: The cash discount or payment amount may have been incorrectly entered during the transaction processing.
  Configuration Issues: There may be inconsistencies in the configuration of cash discount settings in the system.
  Document Changes: Changes made to the clearing document or payment after the initial entry could lead to discrepancies.
  Currency Differences: If the payment and cash discount are in different currencies, conversion issues may lead to discrepancies.
  Timing Issues: If the payment is processed before the cash discount is applied or vice versa, it can lead to mismatches.
  
  Solution:
  
  Verify Data Entry: Check the clearing document and payment entries for accuracy. Ensure that the cash discount and payment amounts are correctly entered.
  Review Configuration: Ensure that the cash discount settings in the configuration are correctly set up. This includes checking the discount percentage, validity periods, and any related settings.
  Reconcile Documents: If there are changes made to either the clearing document or payment, reconcile them to ensure they match.
  Currency Conversion: If applicable, check the currency conversion rates and ensure that both amounts are being compared in the same currency.
  Adjust Transactions: If discrepancies are found, you may need to adjust the transactions accordingly. This could involve reversing a payment or adjusting the cash discount.
  Consult Documentation: Refer to SAP documentation or support for specific guidance on handling this error in your version of SAP.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FB03 (Display Document) or FBL1N (Vendor Line Item Display) to review the relevant documents.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that users have the appropriate roles and permissions to make changes to financial documents.
  Testing: After making adjustments, test the process in a development or quality assurance environment before applying changes in production.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting within SAP.