How To Fix /SAPPCE/DPCM1560 - Internal error; contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPPCE/DPCM1 -

• Message number: 560

• Message text: Internal error; contact your system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPPCE/DPCM1560 - Internal error; contact your system administrator ?

  The SAP error message /SAPPCE/DPCM1560 Internal error; contact your system administrator typically indicates an internal issue within the SAP system, particularly related to the SAP Process Control (PC) module. This error can arise from various underlying causes, including configuration issues, data inconsistencies, or problems with the underlying database.
  Possible Causes:
  
  Configuration Issues: Incorrect or incomplete configuration settings in the SAP Process Control module.
  Data Inconsistencies: Issues with the data being processed, such as missing or corrupted records.
  System Bugs: There may be bugs in the version of SAP you are using that lead to this error.
  Authorization Issues: Insufficient permissions for the user executing the transaction.
  Database Issues: Problems with the database, such as connectivity issues or corruption.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the SAP Process Control module to ensure they are set up correctly.
  Data Validation: Validate the data being processed to ensure there are no inconsistencies or missing records.
  Review Logs: Check the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available.
  System Restart: In some cases, restarting the SAP application server may resolve temporary issues.
  Contact SAP Support: If the issue persists, it may be necessary to contact SAP Support for further assistance, providing them with the error details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) for checking logs and ST22 (Dump Analysis) for analyzing short dumps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review the official SAP documentation for the Process Control module for any known issues or troubleshooting steps.
  
  Conclusion:
  This error message indicates an internal issue that requires investigation. By following the steps outlined above, you can identify the root cause and implement a solution. If necessary, do not hesitate to reach out to SAP Support for expert assistance.