How To Fix SAPLWOSL252 - Items cannot be confirmed due to the credit limit being exceeded

SAP Error Message - Details

• Message type: E = Error

• Message class: SAPLWOSL - Store WB: IAC Consumer Order, Items

• Message number: 252

• Message text: Items cannot be confirmed due to the credit limit being exceeded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SAPLWOSL252 - Items cannot be confirmed due to the credit limit being exceeded ?

  The SAP error message SAPLWOSL252 indicates that items cannot be confirmed because the credit limit for a customer has been exceeded. This is a common issue in SAP systems that manage sales and distribution, particularly when dealing with customer credit management.
  Cause:
  
  Credit Limit Exceeded: The primary cause of this error is that the total amount of open orders, deliveries, and invoices for a customer has surpassed the credit limit set in the system.
  Credit Management Settings: The credit management settings in SAP may be configured to enforce strict credit limits, which can lead to this error if the customer's financial situation changes or if there are unexpected increases in order volume.
  Customer Master Data: The credit limit defined in the customer master data may be set too low for the customer's purchasing behavior.
  
  Solution:
  
  
  Review Customer Credit Limit:
  
  Check the customer master data (transaction code XD02 for general data or FD32 for credit management) to see the current credit limit and the current credit exposure.
  If necessary, increase the credit limit after evaluating the customer's payment history and financial stability.
  
  
  
  Check Open Items:
  
  Review the open items for the customer (transaction code FBL5N) to see if there are overdue invoices or other outstanding amounts that are contributing to the credit limit being exceeded.
  
  
  
  Adjust Credit Management Settings:
  
  If the credit limit is appropriate but the customer frequently exceeds it, consider adjusting the credit management settings to allow for more flexibility, such as setting up credit checks that allow for certain exceptions.
  
  
  
  Release Blocked Orders:
  
  If the order is blocked due to credit limit issues, you can release the block manually (transaction code VKM1 for sales documents) after ensuring that the customer is creditworthy.
  
  
  
  Communicate with the Customer:
  
  If the credit limit needs to be maintained, communicate with the customer regarding their outstanding payments and the importance of adhering to the credit terms.
  
  
  
  Related Information:
  
  Credit Management in SAP: SAP provides tools for managing customer credit, including credit checks during sales order processing. Understanding how these tools work can help in managing credit limits effectively.
  Transaction Codes:
  
  XD02: Change Customer Master Data
  FD32: Change Credit Management Data
  FBL5N: Customer Line Item Display
  VKM1: Release Blocked Sales Documents
  
  
  Documentation: Refer to SAP Help documentation for detailed information on credit management and how to configure it according to your business needs.
  
  By following these steps, you should be able to resolve the error and manage customer credit limits effectively within your SAP system.