How To Fix SAPLWOSK400 - The customer data entered does not match the customer number.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SAPLWOSK - Ret. Store Consumer Order: Messages for func. group SAPLWOSK

  • Message number: 400

  • Message text: The customer data entered does not match the customer number.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SAPLWOSK400 - The customer data entered does not match the customer number. ?

    The SAP error message "SAPLWOSK400: The customer data entered does not match the customer number" typically occurs when there is a mismatch between the customer data being entered and the existing customer master data in the SAP system. This can happen in various transactions, such as when creating or updating customer records.

    Causes:

    1. Incorrect Customer Number: The customer number entered may not correspond to the customer data being provided.
    2. Data Entry Errors: There may be typographical errors in the customer number or other related fields (e.g., name, address).
    3. Customer Status: The customer may be inactive or blocked, which can lead to discrepancies.
    4. Data Synchronization Issues: If the customer data has been recently updated or changed, there may be a delay in synchronization across different modules or systems.
    5. Different Customer Types: The customer data entered may not match the type of customer (e.g., business vs. individual) associated with the customer number.

    Solutions:

    1. Verify Customer Number: Double-check the customer number entered to ensure it is correct and corresponds to the intended customer.
    2. Check Customer Master Data: Review the customer master data in the SAP system to confirm that the details match what is being entered.
    3. Correct Data Entry: Ensure that all fields are filled out correctly and that there are no typographical errors.
    4. Review Customer Status: Check if the customer is active and not blocked. If the customer is inactive, you may need to reactivate it or use a different customer number.
    5. Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP administrator to investigate any potential data synchronization issues or system errors.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer) to manage customer data effectively.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Authorization: Ensure that you have the necessary authorizations to access and modify customer data in the SAP system.
    • Documentation: Refer to SAP documentation or user manuals for detailed guidance on managing customer data and troubleshooting common errors.

    By following these steps, you should be able to resolve the error and ensure that customer data is accurately maintained in the SAP system.

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