How To Fix SAPLWOSK402 - Enter the customer number or document number, or search by address data.

SAP Error Message - Details

• Message type: E = Error

• Message class: SAPLWOSK - Ret. Store Consumer Order: Messages for func. group SAPLWOSK

• Message number: 402

• Message text: Enter the customer number or document number, or search by address data.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SAPLWOSK402 - Enter the customer number or document number, or search by address data. ?

  The SAP error message SAPLWOSK402 typically occurs when a user attempts to access a customer-related transaction or report but fails to provide the necessary customer number or document number. This error indicates that the system requires specific identification information to proceed.
  Cause:
  
  Missing Input: The user did not enter a customer number or document number in the required field.
  Incorrect Input: The input provided does not match any existing customer or document in the system.
  Search Criteria: The search criteria used (like address data) may not be sufficient or accurate to retrieve the desired information.
  
  Solution:
  
  Enter Required Information: Ensure that you enter either a valid customer number or document number in the appropriate field.
  Use Search Functionality: If you do not have the exact number, use the search functionality to find the customer or document by entering relevant address data or other identifying information.
  Check for Typos: Verify that there are no typographical errors in the customer or document number you are entering.
  Consult with Colleagues: If you are unsure about the correct customer or document number, consult with colleagues or refer to documentation that may provide the necessary details.
  System Configuration: If the issue persists, it may be worth checking with your SAP administrator to ensure that the system is configured correctly and that the necessary data is available.
  
  Related Information:
  
  Transaction Codes: This error can occur in various transaction codes related to customer management, such as FD10N (Customer Balance Display) or FBL5N (Customer Line Item Display).
  User Authorization: Ensure that you have the necessary authorizations to access customer data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation or help files for more detailed guidance on handling customer data and related transactions.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.