How To Fix SAPLWOSK323 - You are not authorized to create customers

SAP Error Message - Details

• Message type: E = Error

• Message class: SAPLWOSK - Ret. Store Consumer Order: Messages for func. group SAPLWOSK

• Message number: 323

• Message text: You are not authorized to create customers

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAPLWOSK323 - You are not authorized to create customers ?

  The SAP error message "SAPLWOSK323: You are not authorized to create customers" typically indicates that the user attempting to create a customer record does not have the necessary authorizations or permissions to perform this action in the SAP system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Authorization Issues: The user lacks the required authorization objects to create customer records. This is often due to missing roles or permissions assigned to the user profile.
  User Role Configuration: The user may not be assigned to the appropriate user roles that include the necessary permissions for customer creation.
  Organizational Structure: The user may be restricted from creating customers in certain organizational units or company codes.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error. This will show you the last authorization check and help identify which specific authorization object is missing.
  Review the authorization objects related to customer creation, such as F_BKPF_BES (Accounting Document) and F_KNA1_AKT (Customer Master Data).
  
  
  
  Role Assignment:
  
  Contact your SAP security administrator to ensure that the user has the appropriate roles assigned. The roles should include permissions for creating customer master data.
  If necessary, create or modify a role to include the required authorizations.
  
  
  
  Organizational Units:
  
  Ensure that the user is authorized to create customers in the relevant company code or sales area. This may involve checking the organizational structure and ensuring the user has the correct assignments.
  
  
  
  Testing:
  
  After adjustments are made, have the user log out and log back in to refresh their authorizations. Then, attempt to create the customer again.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01: User maintenance (to check or modify user roles).
  PFCG: Role maintenance (to create or modify roles).
  SU53: Authorization check analysis.
  
  
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects for customer creation, which may include:
  
  F_KNA1_AKT: Customer Master Data (General Data)
  F_KNA1_BES: Customer Master Data (Company Code Data)
  F_KNA1_VKS: Customer Master Data (Sales Area Data)
  
  
  
  Documentation: Refer to SAP documentation or your organization's internal guidelines for managing user roles and authorizations.
  
  
  If the issue persists after checking and updating the authorizations, it may be necessary to consult with your SAP Basis or security team for further investigation.