How To Fix /SAPAPO/RRP_HEUR173 - Error occurred when reading order data

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/RRP_HEUR -

• Message number: 173

• Message text: Error occurred when reading order data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/RRP_HEUR173 - Error occurred when reading order data ?

  The SAP error message /SAPAPO/RRP_HEUR173 indicates that there was an issue when reading order data in the Advanced Planning and Optimization (APO) module. This error can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or corruption in the order data within the APO system.
  Missing Data: Required data for the orders may be missing or not properly maintained in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the order data.
  Technical Issues: There could be technical issues such as database connectivity problems or issues with the APO system itself.
  Configuration Issues: Incorrect configuration settings in the APO system can lead to errors when reading order data.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like /SAPAPO/OM17 to check for inconsistencies in the order data.
  Run consistency checks to identify and correct any data issues.
  
  
  
  Verify Data Availability:
  
  Ensure that all necessary order data is available and correctly maintained in the system.
  Check if the relevant orders exist in the system and are not archived or deleted.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the order data.
  Check the user roles and profiles to confirm that they have the required permissions.
  
  
  
  Technical Troubleshooting:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context.
  If there are database connectivity issues, work with your IT team to resolve them.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the APO system to ensure they are set up correctly.
  Consult with your SAP Basis or APO configuration team to verify that all settings are appropriate.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM17 for order management and /SAPAPO/RRP3 for planning board.
  Documentation: Review SAP documentation related to APO and order management for best practices and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to SAP support for further assistance.