How To Fix /SAPAPO/OM_SYNC316 - Goods issue booked quantity in liveCache does not agree with the database

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 316

• Message text: Goods issue booked quantity in liveCache does not agree with the database

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC316 - Goods issue booked quantity in liveCache does not agree with the database ?

  The SAP error message /SAPAPO/OM_SYNC316 indicates a discrepancy between the goods issue booked quantity in LiveCache and the corresponding quantity in the database. This issue typically arises in the context of SAP Advanced Planning and Optimization (APO) when there are inconsistencies between the data stored in LiveCache (used for real-time planning) and the relational database (where transactional data is stored).
  Causes:
  
  
  Data Inconsistency: The most common cause is a data inconsistency between LiveCache and the database. This can happen due to:
  
  System crashes or failures during data updates.
  Incorrect or incomplete data synchronization processes.
  Manual changes made directly in the database that are not reflected in LiveCache.
  
  
  
  Buffer Issues: Sometimes, buffer issues can lead to discrepancies if the data in the buffer is not updated correctly.
  
  
  Transport Issues: If changes are transported between systems (e.g., from development to production), inconsistencies can arise if the transport is not executed properly.
  
  
  Custom Code: Custom ABAP code or enhancements that manipulate data can also lead to inconsistencies if not properly managed.
  
  
  Solutions:
  
  
  Consistency Check: Run the consistency check for LiveCache to identify and resolve discrepancies. This can often be done using transaction /SAPAPO/OM_CK or similar tools provided by SAP.
  
  
  Re-synchronize Data: If discrepancies are found, you may need to re-synchronize the data between LiveCache and the database. This can involve:
  
  Using transaction /SAPAPO/OM_REPAIR to repair the inconsistencies.
  Executing the relevant background jobs that handle data synchronization.
  
  
  
  Check for Locks: Ensure that there are no locks on the database or LiveCache that could prevent updates from being processed correctly.
  
  
  Review Custom Code: If there are custom developments, review them to ensure they are not causing the discrepancies.
  
  
  System Logs: Check system logs for any errors or warnings that occurred around the time the discrepancy was noted. This can provide insights into what went wrong.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  
  Consult SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM_CK, /SAPAPO/OM_REPAIR, and others that are used for monitoring and managing LiveCache.
  Documentation: Review SAP documentation related to LiveCache and APO for best practices on data management and synchronization.
  System Monitoring: Implement monitoring tools to keep track of the health of your LiveCache and database to prevent future discrepancies.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve the discrepancy between LiveCache and the database.