How To Fix /SAPAPO/OM_SYNC315 - Standard quantity in liveCache does not agree with the database

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 315

• Message text: Standard quantity in liveCache does not agree with the database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC315 - Standard quantity in liveCache does not agree with the database ?

  The SAP error message /SAPAPO/OM_SYNC315 indicates a discrepancy between the standard quantity stored in the LiveCache and the database in the SAP Advanced Planning and Optimization (APO) system. This inconsistency can lead to issues in planning and execution processes, as the data in LiveCache is critical for real-time operations.
  Cause:
  The error can be caused by several factors, including:
  
  Data Inconsistency: Changes made directly in the database that are not reflected in LiveCache, or vice versa.
  System Errors: Issues during data synchronization processes between the database and LiveCache.
  Manual Changes: Manual updates or incorrect data entries that lead to mismatches.
  Transport Issues: Problems during the transport of data or configuration changes that affect the synchronization.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check for Data Consistency:
  
  Use transaction codes like /SAPAPO/OM17 to check the consistency of the data between LiveCache and the database.
  Run consistency checks to identify any discrepancies.
  
  
  
  Re-Synchronize Data:
  
  Use the transaction /SAPAPO/OM_SYNC to re-synchronize the data between LiveCache and the database.
  This transaction can help to update the LiveCache with the correct values from the database.
  
  
  
  Review Change Logs:
  
  Check the change logs to identify any recent changes that might have caused the inconsistency.
  Look for any manual updates or batch jobs that may have affected the data.
  
  
  
  Database and LiveCache Maintenance:
  
  Ensure that regular maintenance tasks are performed on both the database and LiveCache to prevent inconsistencies.
  This includes regular backups, updates, and checks for data integrity.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that address this specific error message.
  SAP Notes may provide patches or specific instructions for resolving known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM17 for consistency checks and /SAPAPO/OM_SYNC for synchronization.
  Documentation: Review SAP documentation related to LiveCache and APO for best practices on data management and synchronization.
  System Monitoring: Implement monitoring tools to keep track of data consistency and system performance to prevent future occurrences of this error.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SAPAPO/OM_SYNC315 error message effectively.