How To Fix /SAPAPO/OM_SYNC137 - Incorrect shelf life data in liveCache

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 137

• Message text: Incorrect shelf life data in liveCache

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC137 - Incorrect shelf life data in liveCache ?

  The SAP error message /SAPAPO/OM_SYNC137 indicates that there is incorrect shelf life data in the LiveCache system, which is part of the SAP Advanced Planning and Optimization (APO) module. This error typically arises when the shelf life data for products is either missing, incorrect, or inconsistent with the data expected by the system.
  Cause
  
  Incorrect Shelf Life Data: The shelf life data for a product may not be correctly maintained in the system. This could include incorrect dates, negative values, or missing entries.
  Data Synchronization Issues: There may be discrepancies between the data in the SAP ERP system and the LiveCache, leading to inconsistencies.
  Configuration Issues: The configuration settings for shelf life management may not be properly set up, leading to errors in data handling.
  Master Data Issues: Problems with the master data of the product, such as missing or incorrect material master records.
  
  Solution
  
  Check Shelf Life Data: Review the shelf life data for the affected products in the SAP system. Ensure that the shelf life dates are correctly maintained and that there are no negative or invalid values.
  Synchronize Data: If there are discrepancies between the SAP ERP and LiveCache, perform a data synchronization. This can often be done through transaction codes like /SAPAPO/OM_SYNC or similar.
  Review Configuration: Check the configuration settings for shelf life management in the APO system. Ensure that all necessary settings are correctly configured.
  Update Master Data: Ensure that the material master data is complete and accurate. This includes checking the basic data, purchasing data, and any other relevant views.
  Consult Documentation: Refer to SAP documentation or notes related to shelf life management and LiveCache for any specific guidelines or troubleshooting steps.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM_SYNC for synchronization and /SAPAPO/LC10 for LiveCache monitoring.
  SAP Notes: Check for any SAP Notes that may address known issues related to shelf life management and LiveCache.
  Training and Documentation: Review training materials or documentation related to shelf life management in SAP APO to ensure proper understanding and handling of shelf life data.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SAPAPO/OM_SYNC137 error message.