How To Fix /SAPAPO/OM_SYNC140 - Different container numbers in database and liveCache

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 140

• Message text: Different container numbers in database and liveCache

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC140 - Different container numbers in database and liveCache ?

  The SAP error message /SAPAPO/OM_SYNC140 indicates a synchronization issue between the database and the LiveCache in the SAP Advanced Planning and Optimization (APO) system. Specifically, it points to a discrepancy in container numbers, which can occur due to various reasons, such as data inconsistencies, failed updates, or issues during data transfer.
  Cause:
  
  Data Inconsistency: The most common cause is that the data in the database and the LiveCache has become inconsistent. This can happen if there were changes made directly in the database that were not reflected in the LiveCache.
  Failed Updates: If there was a failure during a data update process, it could lead to a situation where the database and LiveCache are out of sync.
  Transport Issues: If data was transported between systems (e.g., from development to production), and the transport did not complete successfully, it could lead to discrepancies.
  System Errors: Any system errors or interruptions during data processing can also lead to this issue.
  
  Solution:
  
  Consistency Check: Perform a consistency check between the database and LiveCache. This can often be done using transaction codes like /SAPAPO/OM_CK or similar tools provided by SAP.
  Re-Synchronize Data: Use the appropriate transaction to re-synchronize the data between the database and LiveCache. This may involve running specific background jobs or using transaction codes like /SAPAPO/OM_RELOAD.
  Check Logs: Review the application logs and system logs for any errors or warnings that might provide more context on what caused the inconsistency.
  Data Repair: If specific data records are identified as problematic, you may need to manually correct or delete those records.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  System Restart: In some cases, restarting the LiveCache or the entire APO system may help resolve transient issues.
  
  Related Information:
  
  SAP Notes: Always check for relevant SAP Notes that may provide patches or specific instructions related to this error.
  Documentation: Refer to the SAP APO documentation for detailed information on LiveCache and data synchronization processes.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it impacts business operations.
  
  Preventive Measures:
  
  Regularly monitor the synchronization status between the database and LiveCache.
  Implement proper error handling and logging mechanisms to catch issues early.
  Schedule regular maintenance and consistency checks as part of your system administration tasks.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve the discrepancy between the database and LiveCache.