How To Fix /SAPAPO/OM_SYNC141 - ATP characteristic matrix in database, but not in liveCache

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 141

• Message text: ATP characteristic matrix in database, but not in liveCache

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC141 - ATP characteristic matrix in database, but not in liveCache ?

  The SAP error message /SAPAPO/OM_SYNC141 indicates that there is a discrepancy between the ATP (Available-to-Promise) characteristic matrix stored in the database and the one in the LiveCache. This situation typically arises in the context of SAP Advanced Planning and Optimization (APO) when the data synchronization between the database and LiveCache is not properly maintained.
  Cause:
  
  
  Data Inconsistency: The ATP characteristic matrix may have been updated in the database, but the changes were not reflected in the LiveCache. This can happen due to:
  
  Incomplete or failed data transfer processes.
  Manual changes made directly in the database without corresponding updates in LiveCache.
  System errors or interruptions during data synchronization.
  
  
  
  Configuration Issues: There may be configuration issues in the APO system that prevent proper synchronization between the database and LiveCache.
  
  
  Version Mismatch: If there are different versions of the data in the database and LiveCache, it can lead to inconsistencies.
  
  
  Solution:
  
  
  Re-Synchronize Data: The primary solution is to re-synchronize the ATP characteristic matrix. This can typically be done using the following steps:
  
  Execute the transaction /SAPAPO/OM_SYNC to initiate the synchronization process.
  Check for any errors during the synchronization process and resolve them accordingly.
  
  
  
  Check for Updates: Ensure that all relevant updates and patches for SAP APO are applied, as these may contain fixes for known issues related to data synchronization.
  
  
  Monitor Data Transfer Jobs: Review the background jobs responsible for data transfer between the database and LiveCache. Ensure they are running successfully and without errors.
  
  
  Consistency Check: Use the transaction /SAPAPO/OM_CHECK to perform a consistency check on the ATP data. This can help identify any other discrepancies that may exist.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after attempting the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  LiveCache: LiveCache is an in-memory database used by SAP APO to store and process large volumes of data in real-time. It is crucial for performance in planning scenarios.
  ATP (Available-to-Promise): ATP is a key functionality in SAP that helps businesses manage inventory and fulfill customer orders by providing real-time availability information.
  APO Data Synchronization: Regular synchronization between the database and LiveCache is essential for maintaining data integrity and ensuring that planning processes run smoothly.
  
  By following these steps, you should be able to resolve the /SAPAPO/OM_SYNC141 error and ensure that your ATP characteristic matrix is consistent across both the database and LiveCache.