How To Fix /SAPAPO/OM_SYNC136 - Different shelf life data in database and liveCache


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/OM_SYNC -

  • Message number: 136

  • Message text: Different shelf life data in database and liveCache

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPAPO/OM_SYNC136 - Different shelf life data in database and liveCache ?

    The SAP error message /SAPAPO/OM_SYNC136 indicates that there is a discrepancy between the shelf life data stored in the database and that in the LiveCache. This issue typically arises in the context of Advanced Planning and Optimization (APO) when the system is trying to synchronize data between the database and LiveCache, which is used for real-time data processing.

    Cause:

    1. Data Inconsistency: The most common cause of this error is that the shelf life data for a product has been changed in the database but not updated in LiveCache, or vice versa.
    2. Synchronization Issues: There may have been a failure in the synchronization process between the database and LiveCache, leading to outdated or inconsistent data.
    3. Manual Changes: If manual changes were made to shelf life data in one system without corresponding updates in the other, this can lead to discrepancies.
    4. System Errors: Technical issues or errors during data transfer or updates can also cause this inconsistency.

    Solution:

    1. Re-Synchronize Data: The first step is to re-synchronize the data between the database and LiveCache. This can often be done through transaction codes or specific programs designed for data synchronization in SAP APO.
      • Use transaction /SAPAPO/OM_SYNC to initiate the synchronization process.
    2. Check for Updates: Ensure that all relevant updates have been applied to both the database and LiveCache. This includes checking for any recent changes to shelf life data.
    3. Review Change Logs: Look at the change logs to identify any recent changes made to shelf life data. This can help pinpoint where the inconsistency originated.
    4. Consistency Check: Perform a consistency check on the data to identify any other discrepancies that may exist.
    5. Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific instructions or patches that may be applicable.
    6. Contact SAP Support: If the issue persists after attempting the above solutions, it may be necessary to contact SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM_SYNC for synchronization and /SAPAPO/OM_COCKPIT for monitoring.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • System Logs: Review system logs for any errors or warnings that occurred during the synchronization process.
    • Data Model: Understand the data model in APO, especially how shelf life data is managed and synchronized between the database and LiveCache.

    By following these steps, you should be able to resolve the /SAPAPO/OM_SYNC136 error and ensure that your shelf life data is consistent across both systems.

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