How To Fix SALTEDPWD011 - Invalid password hash value size (& bits)

SAP Error Message - Details

• Message type: E = Error

• Message class: SALTEDPWD - See Function Module CHECK_PWDHASHSTRING_SUPPORTED

• Message number: 011

• Message text: Invalid password hash value size (& bits)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SALTEDPWD011 - Invalid password hash value size (& bits) ?

  The SAP error message SALTEDPWD011 indicates that there is an issue with the password hash value size. Specifically, it suggests that the size of the password hash does not match the expected size for the specified hashing algorithm. This error typically occurs in the context of user authentication and password management in SAP systems.
  Cause:
  
  Incorrect Hash Size: The password hash value being used is not of the expected size. For example, if the system expects a 256-bit hash but receives a 128-bit hash, this error will be triggered.
  Configuration Issues: There may be a mismatch in the configuration settings for password hashing algorithms between the SAP system and the user data being processed.
  Corrupted User Data: The user data in the database may be corrupted or improperly formatted, leading to an invalid hash size.
  Migration Issues: If the system has been migrated from an older version of SAP or from a different system, the password hashing mechanism may not be compatible.
  
  Solution:
  
  Check Hash Algorithm Configuration: Verify the configuration settings for password hashing in the SAP system. Ensure that the expected hash size matches the actual hash size being used.
  Update User Passwords: If the password hashes are corrupted or incorrectly sized, consider resetting the passwords for affected users. This will generate new hashes that conform to the expected size.
  Review Migration Steps: If the error occurred after a system migration, review the migration steps to ensure that all user data, including password hashes, were migrated correctly.
  SAP Notes and Patches: Check for any relevant SAP Notes or patches that address this issue. SAP frequently releases updates that may resolve known issues.
  Consult Documentation: Refer to the SAP documentation for the specific version you are using to understand the expected password hashing mechanisms and configurations.
  
  Related Information:
  
  SAP Security Guidelines: Familiarize yourself with SAP security best practices, especially regarding password management and hashing algorithms.
  User Management: Understand how user management works in SAP, including how passwords are stored and validated.
  SAP Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.