How To Fix SALTEDPWD012 - Error in Base64 encoding of the password hash value

SAP Error Message - Details

• Message type: E = Error

• Message class: SALTEDPWD - See Function Module CHECK_PWDHASHSTRING_SUPPORTED

• Message number: 012

• Message text: Error in Base64 encoding of the password hash value

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SALTEDPWD012 - Error in Base64 encoding of the password hash value ?

  The SAP error message SALTEDPWD012 indicates that there is an issue with the Base64 encoding of the password hash value. This error typically arises in the context of user authentication, particularly when dealing with password management and storage in SAP systems.
  Cause:
  
  Corrupted Password Hash: The password hash may be corrupted or improperly formatted, leading to issues during the encoding process.
  Incorrect Encoding: The password hash might not be correctly encoded in Base64 format, which is required for proper storage and retrieval.
  Database Issues: There could be issues with the database where the password hashes are stored, such as data corruption or misconfiguration.
  Version Compatibility: If there are mismatches between different versions of SAP systems or components, it may lead to encoding issues.
  
  Solution:
  
  Check Password Hash: Verify the integrity of the password hash. If it appears corrupted, you may need to reset the password for the affected user accounts.
  Re-encode Password: If you have access to the original password, you can re-encode it properly in Base64 format and update the user record.
  Database Integrity Check: Perform a check on the database to ensure that there are no corruption issues. This may involve running database consistency checks or restoring from a backup if necessary.
  SAP Notes and Patches: Check for any relevant SAP Notes or patches that address this specific error. SAP frequently releases updates that may resolve known issues.
  Consult Documentation: Review SAP documentation for any specific guidelines related to password management and encoding in your version of SAP.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it affects multiple users or is critical to your operations.
  
  Related Information:
  
  SAP Security Guidelines: Familiarize yourself with SAP's security best practices, especially regarding password management and user authentication.
  User Management: Ensure that user management practices are in place to handle password resets and updates securely.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  Testing Environment: If possible, replicate the issue in a testing environment to troubleshoot without affecting production systems.
  
  By following these steps, you should be able to diagnose and resolve the SALTEDPWD012 error effectively.