How To Fix SALTEDPWD013 - Password hash value character string is truncated

SAP Error Message - Details

• Message type: E = Error

• Message class: SALTEDPWD - See Function Module CHECK_PWDHASHSTRING_SUPPORTED

• Message number: 013

• Message text: Password hash value character string is truncated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SALTEDPWD013 - Password hash value character string is truncated ?

  The SAP error message SALTEDPWD013 indicates that there is an issue with the password hash value being truncated. This typically occurs when the password hash exceeds the expected length or format that the system can handle.
  Cause:
  
  Password Length: The password being hashed may be too long, leading to a hash value that exceeds the maximum length allowed by the system.
  Hashing Algorithm: The hashing algorithm used may produce a longer hash than what the system expects.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the expected password policies or hashing methods.
  Data Migration: If passwords were migrated from another system, the format or length of the hashed passwords may not be compatible with the current SAP system.
  
  Solution:
  
  Check Password Policies: Review the password policies in your SAP system to ensure that they align with the expected formats and lengths. Adjust the policies if necessary.
  Review Hashing Algorithm: Ensure that the hashing algorithm being used is compatible with the SAP system. If you are using a custom or non-standard algorithm, consider switching to a supported one.
  Adjust Password Length: If possible, enforce a maximum password length that is compatible with the system's hashing capabilities.
  Rehash Passwords: If passwords were migrated, consider rehashing them using the correct algorithm and length constraints.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this issue. SAP frequently releases patches and updates that can resolve known issues.
  Consult Documentation: Review the SAP documentation for your specific version to understand the limitations and requirements for password hashing.
  
  Related Information:
  
  SAP Security Guidelines: Familiarize yourself with SAP's security guidelines regarding password management and hashing.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  System Logs: Check system logs for additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.