How To Fix SALTEDPWD009 - Error during base64 decoding of password hash value

SAP Error Message - Details

• Message type: E = Error

• Message class: SALTEDPWD - See Function Module CHECK_PWDHASHSTRING_SUPPORTED

• Message number: 009

• Message text: Error during base64 decoding of password hash value

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SALTEDPWD009 - Error during base64 decoding of password hash value ?

  The SAP error message SALTEDPWD009 indicates that there was an issue during the base64 decoding of a password hash value. This error typically arises in the context of password management, particularly when dealing with salted password hashes in SAP systems.
  Cause:
  
  Corrupted Password Hash: The password hash value may be corrupted or improperly formatted, leading to a failure during the base64 decoding process.
  Invalid Characters: The password hash may contain invalid characters that are not part of the base64 encoding scheme.
  Configuration Issues: There may be issues with the configuration of the password hashing mechanism in the SAP system.
  Data Transfer Issues: If the password hash is being transferred between systems or applications, it may have been altered or corrupted during the transfer.
  
  Solution:
  
  Check the Password Hash: Verify that the password hash is correctly formatted and does not contain any invalid characters. Ensure that it adheres to the base64 encoding standards.
  Recreate the Password Hash: If the hash is corrupted, you may need to recreate it. This typically involves resetting the password for the user associated with the hash.
  Review Configuration: Check the configuration settings related to password management in your SAP system. Ensure that they are set up correctly and that the hashing algorithm being used is supported.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Consult Documentation: Refer to SAP documentation regarding password management and hashing to ensure compliance with best practices.
  
  Related Information:
  
  SAP Security Guidelines: Familiarize yourself with SAP security guidelines regarding password management and hashing.
  Base64 Encoding: Understanding base64 encoding can help in diagnosing issues related to encoding and decoding processes.
  User Management: Ensure that user management practices are in place to handle password resets and hash management effectively.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.