How To Fix SALES_PLAN059 - Payer "&1" is blocked.

SAP Error Message - Details

• Message type: E = Error

• Message class: SALES_PLAN -

• Message number: 059

• Message text: Payer "&1" is blocked.

What causes this issue?

The customer master record for the payer has been blocked.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please adjust your sales plan and ensure that the plan does not contain
any blocked customer.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SALES_PLAN059 - Payer "&1" is blocked. ?

  The SAP error message SALES_PLAN059 indicates that a specific payer (customer) is blocked in the system, which prevents sales transactions from being processed for that payer. This can occur for various reasons, such as credit issues, payment history, or other internal policies.
  Cause:
  
  Credit Block: The payer may have exceeded their credit limit or have a poor credit rating.
  Payment Block: There may be issues with the payer's payment history, leading to a block.
  Master Data Issues: The payer's master data may have been set to a blocked status due to internal policies or manual intervention.
  Sales Area Block: The specific sales area for the payer may be blocked, affecting transactions.
  
  Solution:
  
  
  Check Payer Status:
  
  Go to the customer master data (transaction code XD03 for general data or VD03 for sales area data).
  Check the status of the payer in the "Status" tab to see if they are blocked.
  
  
  
  Review Credit Management:
  
  If the issue is related to credit, check the credit limit and payment history.
  You can use transaction code FD32 to review and adjust the credit limit if necessary.
  
  
  
  Unblock the Payer:
  
  If the payer is blocked due to internal policies, you may need to consult with your finance or sales department to determine if the block can be lifted.
  If you have the necessary permissions, you can unblock the payer in the customer master data.
  
  
  
  Consult with Relevant Departments:
  
  If you are unsure why the payer is blocked, consult with the finance or sales team to understand the reason behind the block and the necessary steps to resolve it.
  
  
  
  Check Sales Area:
  
  Ensure that the sales area associated with the payer is not blocked. You can check this in the customer master data as well.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD03: Display Customer (General Data)
  VD03: Display Customer (Sales Area Data)
  FD32: Change Customer Credit Management
  
  
  Documentation: Refer to SAP documentation or your organization's internal guidelines for managing customer master data and credit management.
  User Roles: Ensure that you have the appropriate permissions to view and modify customer data.
  
  If the issue persists after checking these areas, it may be necessary to involve your SAP support team or consult SAP notes for further troubleshooting.