How To Fix SALES_PLAN058 - Bill-to Party "&1" is blocked.

SAP Error Message - Details

• Message type: E = Error

• Message class: SALES_PLAN -

• Message number: 058

• Message text: Bill-to Party "&1" is blocked.

What causes this issue?

The customer master record for the bill-to party has been blocked.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please adjust your sales plan and ensure that the plan does not contain
any blocked customer.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SALES_PLAN058 - Bill-to Party "&1" is blocked. ?

  The SAP error message SALES_PLAN058 indicates that the bill-to party (customer) specified in a sales document is blocked. This can prevent the processing of sales orders, deliveries, or invoices associated with that customer. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause
  
  Customer Master Data Blocked: The customer master record for the bill-to party has been flagged as blocked. This can happen for various reasons, such as credit issues, payment problems, or administrative decisions.
  Credit Limit Exceeded: The customer may have exceeded their credit limit, leading to a block on further sales transactions.
  Payment Issues: There may be outstanding payments or issues with the customer's payment history that have led to the block.
  Sales Area Block: The specific sales area (combination of sales organization, distribution channel, and division) for the customer may be blocked.
  
  Solution
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data).
  Check the status of the customer and look for any blocks in the "Status" tab.
  If the customer is blocked, you may need to remove the block (if you have the necessary permissions) or contact the relevant department (e.g., finance) to address the issue.
  
  
  
  Review Credit Management Settings:
  
  If the block is due to credit limit issues, review the customer's credit limit settings (transaction code FD32).
  You may need to adjust the credit limit or release the block if the situation has been resolved.
  
  
  
  Consult with Finance Department:
  
  If there are payment issues or other financial concerns, consult with the finance department to understand the reason for the block and how to resolve it.
  
  
  
  Sales Area Check:
  
  Ensure that the sales area associated with the customer is not blocked. This can be checked in the customer master data as well.
  
  
  
  Documentation and Approval:
  
  If changes are made to unblock the customer, ensure that proper documentation and approvals are in place, especially if it involves financial adjustments.
  
  
  
  Related Information
  
  Transaction Codes:
  
  XD03: Display Customer (General Data)
  VD03: Display Customer (Sales Area Data)
  FD32: Change Customer Credit Management
  
  
  User Roles: Ensure that you have the appropriate user roles and permissions to make changes to customer master data.
  Audit Trail: Keep a record of any changes made to customer status for compliance and auditing purposes.
  Training: If you are frequently encountering this error, consider training on customer master data management and credit management processes within SAP.
  
  By following these steps, you should be able to identify the cause of the SALES_PLAN058 error and take appropriate action to resolve it.