How To Fix SALES_PLAN056 - Sold-to Party "&1" is blocked.

SAP Error Message - Details

• Message type: E = Error

• Message class: SALES_PLAN -

• Message number: 056

• Message text: Sold-to Party "&1" is blocked.

What causes this issue?

The customer master record for the sold-to party has been blocked.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please adjust your sales plan and ensure that the plan does not contain
any blocked customer.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SALES_PLAN056 - Sold-to Party "&1" is blocked. ?

  The SAP error message SALES_PLAN056 indicates that the sold-to party (customer) specified in a sales document is blocked. This can prevent the processing of sales orders, deliveries, or other transactions involving that customer. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Customer Master Data Blocked: The sold-to party may be blocked in the customer master data. This can happen for various reasons, such as credit issues, payment problems, or internal company policies.
  Sales Area Blocked: The specific sales area (combination of sales organization, distribution channel, and division) for the customer may be blocked.
  Credit Limit Exceeded: The customer may have exceeded their credit limit, leading to a block on sales transactions.
  Payment Block: The customer may have a payment block due to outstanding invoices or other financial issues.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area).
  Enter the sold-to party number and check the status. Look for any blocks in the customer master data.
  If the customer is blocked, you may need to unblock it using transaction code XD02 (Change Customer) or VD02 (Change Customer - Sales Area).
  
  
  
  Review Sales Area Settings:
  
  Ensure that the sales area for the customer is not blocked. You can check this in the customer master data under the sales area view.
  
  
  
  Check Credit Management:
  
  If the issue is related to credit limits, you can check the credit status of the customer using transaction code FD32 (Change Customer Credit Management).
  If the credit limit is exceeded, you may need to adjust the credit limit or resolve any outstanding issues.
  
  
  
  Consult with Finance Team:
  
  If there are payment blocks or other financial issues, consult with your finance or accounts receivable team to resolve the underlying problems.
  
  
  
  Documentation and Approval:
  
  If unblocking the customer requires approval, ensure that you follow the necessary internal processes to document and obtain the required approvals.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD03 / VD03: Display Customer
  XD02 / VD02: Change Customer
  FD32: Change Customer Credit Management
  
  
  User Roles: Ensure that you have the necessary authorizations to view and change customer master data.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  Training: If you are frequently encountering this issue, consider training on customer master data management and credit management processes within SAP.
  
  By following these steps, you should be able to identify the cause of the SALES_PLAN056 error and take appropriate action to resolve it.