How To Fix SALES_PLAN055 - Archiving failed. Customer being used in Manage Sales Plans

SAP Error Message - Details

• Message type: E = Error

• Message class: SALES_PLAN -

• Message number: 055

• Message text: Archiving failed. Customer being used in Manage Sales Plans

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SALES_PLAN055 - Archiving failed. Customer being used in Manage Sales Plans ?

  The SAP error message SALES_PLAN055 indicates that there was a failure in the archiving process for sales plans, specifically related to a customer being used in the "Manage Sales Plans" functionality. This error can occur for various reasons, and understanding the cause and finding a solution involves several steps.
  Possible Causes:
  
  Data Integrity Issues: There may be inconsistencies or issues with the data related to the sales plans or the customers involved.
  Locked Objects: The objects or records that need to be archived might be locked by another process or user.
  Missing Authorizations: The user executing the archiving process may not have the necessary authorizations to perform the operation.
  Configuration Issues: There may be configuration settings in the archiving object that are not set up correctly.
  Technical Errors: There could be underlying technical issues, such as database problems or issues with the archiving program itself.
  
  Solutions:
  
  
  Check Data Integrity:
  
  Review the sales plans and associated customer data for any inconsistencies or errors.
  Use transaction codes like SE11 or SE16 to check the relevant database tables for anomalies.
  
  
  
  Unlock Objects:
  
  Ensure that no other processes are locking the records that need to be archived. You can use transaction SM12 to check for and release any locks.
  
  
  
  Verify Authorizations:
  
  Ensure that the user has the necessary authorizations to perform archiving. Check the roles and authorizations assigned to the user in transaction PFCG.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the archiving object related to sales plans. This can be done in transaction SARA, where you can review the settings for the specific archiving object.
  
  
  
  Check Logs:
  
  Review the application logs for more detailed error messages. You can use transaction SLG1 to check for logs related to the archiving process.
  
  
  
  Run Archiving in Test Mode:
  
  If possible, run the archiving process in test mode to identify any issues without affecting the production data.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archiving Administration), SLG1 (Application Log), and SM12 (Lock Entries).
  Archiving Process: Understand the overall archiving process in SAP, including the prerequisites and steps involved in archiving sales plans.
  Documentation: Refer to SAP documentation for detailed guidance on archiving sales plans and troubleshooting common issues.
  
  By following these steps, you should be able to identify the cause of the SALES_PLAN055 error and implement a suitable solution.